Police scandals are an untallied cost of the drug war Essay

The FBI, the Drug Enforcement Administration, and even the Coast Guard have had to admit to corruption. The gravity of the police crimes is as disturbing as the volume. In New Orleans, a uniformed cop in league with a drug dealer has been convicted of murdering her partner and shop owners during a robbery committed while she was on patrol. In Washington, D. C. , and in Atlanta, cops in drug stings were arrested for stealing and taking bribes. New York State troopers falsified drug evidence that sent people to prison. And it is not just the rank and file. The former police chief of Detroit went to prison for stealing police drug-buy money. In a small New England town, the chief stole drugs from the evidence locker for his own use. And the DEA agent who arrested Panama’s General Noriega is in jail for stealing laundered drug money. The drug war is as lethal as it is corrupting. And the police and drug criminals are not the only casualties. An innocent 75-year-old African-American minister died of a heart attack struggling with Boston cops who were mistakenly arresting him because an informant had given them the wrong address. A rancher in Ventura County, California, was killed by a police SWAT team serving a search warrant in the mistaken belief that he was growing marijuana. In Los Angeles, a three-year-old girl died of gunshot wounds after her mother took a wrong turn into a street controlled by a drug-dealing gang. They fired on the car because it had invaded their marketplace. The violence comes from the competition for illegal profits among dealers, not from crazed drug users. Professor Milton Friedman has estimated that as many as 10,000 additional homicides a year are plausibly attributed to the drug war. Worse still, the drug war has become a race war in which non-whites are arrested and imprisoned at 4 to 5 times the rate whites are, even though most drug crimes are committed by whites. The Sentencing Research Project reports that one-third of black men are in jail or under penal supervision, largely because of drug arrests. The drug war has established thriving criminal enterprises which recruit teenagers into criminal careers. It was such issues that engaged law-enforcement leaders — most of them police chiefs — from fifty agencies during a two-day conference at the Hoover Institution in May 1995. Among the speakers was our colleague in this symposium, Mayor Kurt Schmoke, who told the group that he had visited a high school and asked the students if the high dropout rate was due to kids’ being hooked on drugs. He was told that the kids were dropping out because they were hooked on drug money, not drugs. He also told us that when he went to community meetings he would ask the audience three questions. 1) â€Å"Have we won the drug war? † People laughed. 2) â€Å"Are we winning the drug war? † People shook their heads. 3) â€Å"If we keep doing what we are doing will we have won the drug war in ten years? † The answer was a resounding No. At the end of the conference, the police participants completed an evaluation form. Ninety per cent voted no confidence in the war on drugs. They were unanimous in favoring more treatment and education over more arrests and prisons. They were unanimous in recommending a presidential blue-ribbon commission to evaluate the drug war and to explore alternative methods of drug control. In sum, the tough-minded law-enforcement officials took positions directly contrary to those of Congress and the President. One hopes that politicians will realize that no one can accuse them of being soft on drugs if they vote for changes suggested by many thoughtful people in law enforcement. If the politicians tone down their rhetoric it will permit police leaders to expose the costs of our present drug-control policies. Public opinion will then allow policy changes to decriminalize marijuana and stop the arrest of hundreds of thousands of people every year. The enormous savings can be used for what the public really wants — the prevention of violent crime.

Customer Relationship Management Strategy Essay

1)Introduction Customer Relationship Management (CRM) has become a main focus for businesses with today’s markets becoming more saturated and competitive. ‘Customer Relationship Management is the ultimate challenge for marketing experts in any business. A successful company will use customer information wisely to build relationships with their customers, on the level that together they will work together towards a long-term relationship.’ (Xu et al. 2002) High customer Intimacy can be produced from these processes and strategy. ‘Customer intimacy is an essential factor in the Customer Relationship Management value chain’ (Buttle, 2004). This marketing strategy consists of a business using ways to get close to clients with benefits for a business including improved highly tailored problem solving capabilities and greater adaptation of products to customer needs, as well as higher customer loyalty levels. This customer intimacy has a major impact on the success on a company and we can see this in modern organisations. We see that customer satisfaction alone is not enough,’Oglivy Loyalty Centre found that, although 85% of customers reported being satisfied, only 40% repurchased’ (McKenzie,1995) and therefore customer must use CRM to help improve their customer intimacy. However, to what extent does the strategy and processes involved with CRM help achieve this customer intimacy and in what was are these processes seen as beneficial for both the customer and the company. The focus of this paper is to look at the ways in which organisation use various forms of CRM strategy and processes in order create better, and lasting relationships with their customers. 2)Membership Cards One way in which many companies, especially retail, aim to increase their customer intimacy is through membership card schemes. These can come in many different forms from and offer a variety of advantages for the customer to use. The main feature of all of these themes is that the customer is rewarded in some way, and in effect, keeps the customer happy and encourages repeat trade. However many card schemes go a step further and are used for the advantage of both the customer and the company. ‘Around 80% of UK households participate in at least one customer loyalty card scheme’ (Stone et al. 2008) and they come in different forms such as the Tesco’ Clubcard, Boots’ Advantage Card and Sainsburys’ Nectar Card. The common feature these cards have is that not only do they provide offers for the customer, but they allow companies to collect valuable data which, in turn improves customer intimacy between the business and the customer. ‘Using customer data and targeting those customers helped make the retailer’s transition much more efficient’ (Shaw, 2012). 2.1)Membership Card – Achieving Customer Intimacy This data is extremely valuable to a company. They spend millions of pounds each year conducting market research to try and find out their customers’ requirements, expectations and preferences. With the use of this card, the technology builds up this information and stores it all to databases. This provides a company with useful information which will allow them to target their customers in such a way that they can build up an everlasting relationship. ‘Customer Relationship Management is grounded on high quality customer-related data and enabled by information technology, (Buttle, 2009). With this card, a business, such as the market leaders of Tescos and Boots can see everything they wish to know about their buyer. This can vary from the information upon registering their card such as age, geographical location, contact details. Along with this, the card will collect data such as what the customer buys, how much they spend and how often. A company can see trends in a particular region, a need for a particular age group and they can segment their products to a more specialised market. ‘Companies get a clear view as to how their business affects individual customers; associated segmentation and other benefits’ (Stone et al, 2008). In addition, to further improve customer intimacy, a company can target a customer and send offers for the products they buy most through email or by post all of which strengthens this bond between customer and company. Here we see a table which shows us the ladder of customer loyalty. With an increase in customer intimacy, a business can take prospecting purchaser and convey them into a loyal customer (Christopher at al, 1998). 2.2)The Cooperative Membership Card The company to demonstrate is The Co-operative Food. Retail chains are at the fore-front for advances in technology and are competing for ways in which to understand their customers and use the strategies to improve customer intimacy. The purchasing behavior in food retail is the most repetitive of all (Manas, 2011), so to get this customer intimacy correct has never been more important. The Co-operative Food (Co-op) uses their loyalty strategy by having membership scheme available to all colleagues and customers. This card acts as most retail cards do in that they collect a customer’s information which is then fed to the company’s data base. There is a number of ways in which this card creates an improvement in customer intimacy. First of all, unlike all of the other schemes available, twice a year the Co-op gives a share of its profits through the post to all of the members of the scheme. ‘You can enjoy your share of the profits along with exclusive member discounts and offers’ (www.co-operative.coop/membership). Along with this, each customer is sent a seasonal brochure from the company. Inside, it gives a customer details of how the company is operating, information of how the company is helping the community, recipes for things to make with the coop products along with vouchers to spend in store. Another scheme used by the coop is membership coupons which are printed at the till terminal which allow money off the next spend. These strategies allow a mutual benefit; the company is updated with a customer’s information, along with the customer receiving healthy benefits from the company encouraging customer intimacy. 3)Customer Interaction Another strategy that many organisations use to create a high level of customer intimacy is through customer interaction. Many companies use schemes which allow employers to either speak face to face with a customer or give them a platform to have their voice heard. ‘By giving your customers a platform for reaching prospects, your marketing efforts become more objective and inclusive’ (Rast, 2012). This customer interaction can be seen in many different forms, varying form feedback surveys, forums or mystery shopper visits. This can be seen in many different organisations which are customer focused. Examples of these include online survey/feedback forms which can be found for most organisations, customer

Public Bank Berhad

Public Bank Berhad The Public Bank Malaysia was founded in the year 1966. The logo, in modern geometric design, is conceived from two interlocking octagons denoting the domestic and international connections of the Group. The interlocking of the two octagons also suggests security, strength and stability. As per the latest reports Public Bank Malaysia is the largest domestic bank in Malaysia after Malayan Banking Berhad. The Public Bank Malaysia, in terms of its market capitalization, is the largest corporation in Malaysia that is not linked with the Government.The expansion and progress of the Group are symbolised by the edges of the octagons pointing outwards at various directions. Additionally, the graphic formation of the two interlocking octagons also creates an â€Å"eye† of foresight of the organisation. Industry Of Public Bank Berhad Public Bank Berhad is an industry leader in hire purchase financing, home mortgage financing and commercial lending to SMEs in Malaysia. The bank has a strong distribution network comprising 248 full service branches in Malaysia and 109 overseas in Hong Kong, China, Vietnam, Cambodia, Laos and Sri Lanka. Public BankProduct Range Of Public Bank Berhad Public Bank Berhad in one of the leading providers of integrated financial services in Malaysia. It primarily focuses on providing banking and financial services. The bank is engaged in offering various financial products and services, which includes investment banking, commercial banking, wealth management products, and Islamic banking services. Target Market Of Public Bank Berhad The whole Malaysian, Hong Kong, China, Vietnam, Cambodia, Laos and Sri Lanka. Aimed at providing customized banking services and products to individual customers in addition to small business concerns.Consumer Groups The core business areas of the Public Bank Group are consumer and retail commercial loans. Individuals and families can find a range of lending solutions to buy residential unit, vehicle or a consumer good. The bank offers home loan, car loan, passenger vehicle hire purchase financing and personal loan at easy terms and conditions. The small and medium sized enterprises, too, can find simplified procedure here to apply for a commercial loan. Position of The Company In Relation To Other Competitors Public Bank Berhad operates in the Commercial banks sector.This analysis compares Public Bank Berhad with three other companies: Malayan Banking Berhad (2011 sales of 18. 28 billion Malaysian Ringgits [US$5. 85 billion] of which 25% was Consumer Banking), Cimb Group Holdings Berhad (2010 sales: 16. 06 billion Malaysian Ringgits [US$5. 14 billion] of which 19% was Foreign Banking Ope), and AMMB Holdings Berhad (2011 sales of 5. 83 billion Malaysian Ringgits [US$1. 87 billion] of which 46% was Retail Banking). Company| Sales(blns)| P/E| P/B| Mkt Cap(RMm)| Revenue(RM’000,000)| Public Bank Berhad| 10. 345| 13. 1| 3. 10| 45,067. 8| 10,523| Malayan Banking Berhad| 18. 278| 13. 0| 1. 90| 62,592. 67| 18,397| Cimb Group Holdings Berhad| 16. 059| 13. 5| 2. 07| 55,597. 16| 16,635| AMMB Holdings Berhad| 5. 831| 12. 2| 1. 69| 17,904. 26| 6,343| Market Capital Revenue Ratio For Public Bank | 2008| 2009| 2010| Current ratio| 120,700,000,000/34,789,000,000=3. 47| 137,600,000,000/41,835,000,000=3. 29| 156,500,000,000/45,911,000,000=3. 41| Quick ratio| 60,656,000,000/34,789,000,000=1. 97| 67,986,000,000/41,835,000,000=1. 63| 59,269,000,000/45,911,000,000=1. 29| Average age of inventory | Impossible since PBB is not involved in trading.No inventories| Impossible since PBB is not involved in trading. No inventories| Impossible since PBB is not involved in trading. No inventories| Average Collection Period| Impossible since PBB is not involved in trading. No sales hence no receivables| Impossible since PBB is not involved in trading. No sales hence no receivables| Impossible since PBB is not involved in trading. No sales hence no receivables| Average payme nt period| Impossible since PBB is not involved in trading. No purchases| Impossible since PBB is not involved in trading. No purchases| Impossible since PBB is not involved in trading.No purchases| Total asset turnover| 10,500,307,000/196,163,106,000=0. 054| 9,715,568,000/271,136,154,000=0. 045| 11,035,597,000/226,328,976,000=0. 049| Debt ratio| (185,934,374,000/196,163,106,000)x100=94. 79%| (205,420,830,000/217,136,154,000)x100=94. 60%| (212,643,888,000/226,328,976,000)x100=93. 96%| Time interest earned| 18,790,015,000/4,562,396,000=4. 12x| 17,068,609,000/3,316,609,000=5. 15x| 19,149,128,000/3,516,111,000=5. 45x| Gross profit margin| (3,948,155,000/10,500,307,000)x100=37. 60%| (4,015,055,000/9,715,568,000)x100=41. 33%| (4,738,265,000/11,035,597,000)x100=42. 4%| Net profit margin| (2,622,660,000/10,500,307,000)x100=24. 98%| (2,551,540,000/9,715,568,000)x100=26. 26%| (3,099,077,000/11,035,597,000)x100=28. 08%| ROA| (2,622,660,000/196,163,106,000)x100=1. 34%| (2,551,540,000/217,136,1 54,000)x100=1. 18%| (3,099,077,000/226,328,976,000)x100=1. 37%| ROE| (2,622,660,000/10,228,732,000)x100=25. 64%| (2,551,540,000/11,715,324,000)x100=21. 78%| (3,099,077,000/13,685,088,000)x100=22. 65%| Analysis Of Public Bank Performance Liquidity Ratio Current Ratio = Current assets/current liabilities 2008| 2009| 2010| 120,700,000,000/ 34,789,000,000 =3. 7| 137,600,000,000/ 41,835,000,000 =3. 29| 156,500,000,000/ 45,911,000,000 =3. 41| The ratio is mainly used to measure the company's ability to pay back  its short-term liabilities with its short-term assets. As we seen the company current ratio for these 3 years, there are decreases from year 2008 to year 2009 but they increase back when come to year 2010. These 3 years current ratio is significant higher than the acceptable ratio. The acceptable ratio is 2:1 but for the public bank, the current ratio are (2008 1 : 3. 47, 2009 1 : 3. 29, 2010 1 : 3. 41).These shows that the Public Bank is not using its resources as efficiently a s it could be. Public Bank should reduce its current assets so there are no excessive current assets. Quick Ratio = (current assets-inventories)/current liabilities 2008| 2009| 2010| 60,656,000,000/ 34,789,000,000 =1. 97| 67,986,000,000/ 41,835,000,000 =1. 63| 59,269,000,000/ 45,911,000,000 =1. 29| Quick ratio  measures  a company's ability to meet  its short-term obligations with  its most liquid assets. The higher the quick ratio,  the  better the position of the  company. From the company 3 years quick ratio, the quick ratio are (2008 1 : 1. 7, 2009 1 : 1. 63, 2010 1 : 1. 29) These shows that the company quick ratio is slightly higher than the acceptable ratio that are 1:1. But the quick ratio for the company are getting better year to year. The company should reduce its current account to reach the desirable ratio that are 1:1. Activity Ratio Average age of inventory =(Average inventories/Cost of sales)x365 2008| 2009| 2010| N/A| N/A| N/A| Impossible to compute sin ce Public Bank Berhad is not involved in trading. No physical inventories are involved. Average collection period = (receivables/sales) x365 2008| 2009| 2010|N/A| N/A| N/A| Impossible to compute since Public Bank Berhad is not involved in trading. No physical inventories are involved. Average payment period =(Payable/Cost of sales)x365 2008| 2009| 2010| N/A| N/A| N/A| Impossible to compute since Public Bank Berhad is not involved in trading. No physical purchases are involved. Total assets turn over= Operating revenue/total assets 2008| 2009| 2010| 10,500,307,000/196,163,106,000 =0. 054| 9,715,568,000/271,136,154,000 =0. 045| 11,035,597,000/226,328,976,000 =0. 049| Asset turnover  measures  a firm's efficiency at using its assets in generating sales.The total assets turnover over for the 3 years, there are decrease in year 2009 but increases in year 2010. For each RM1 of assets for the year 2008, Public Bank only manage to generate RM0. 054 of sales. For the year 2009 and 2010, for each RM1 of the assets, Public Bank only generates RM0. 045 and RM0. 049 of sales. The amount are worsen but there are increases for year 2010. This is because the company have higher profit margin, so they would have lower assets turnover. Financial Ratio Debt ratio=(Total liabilities/Total asset)x100% 2008| 2009| 2010| (185,934,374,000/196,163,106,000)x100=94. 9%| (205,420,830,000/217,136,154,000)x100=94. 60%| (212,643,888,000/226,328,976,000)x100=93. 96%| A ratio that indicates what proportion of debt a company has relative to its assets. The measure gives an idea to the leverage of the company along with the potential risks the company faces in terms of its debt-load. Time Interest Earned Ratio=EBIT/Interest 2008| 2009| 2010| 18,790,015,000/4,562,396,000=4. 12x| 17,068,609,000/3,316,609,000=5. 15x| 19,149,128,000/3,516,111,000=5. 45x| Ensuring interest payments to debt holders and preventing bankruptcy depends mainly on a company's ability to sustain earnings.However, a high ratio can indicate that a company has an undesirable lack of debt or is paying down too much debt with earnings that could be used for other projects. The rationale is that a company would yield greater returns by investing its earnings into other projects and borrowing at a lower cost of capital than what it is currently paying to meet its debt obligations. Analysis : The company have a high time interest earned ratio in this few year and the ratio keep increase. This suggests that this company is less burdened by debt expense and the company has no problem in settling its interest expenses in the future.Profitability Ratio Gross Profit Margin=Gross profit margin/Net sales 2008| 2009| 2010| (3,948,155,000/10,500,307,000)x100=37. 60%| (4,015,055,000/9,715,568,000)x100=41. 33%| (4,738,265,000/11,035,597,000)x100=42. 94%| The gross margin is not an exact estimate of the company's pricing strategy but it does give a good indication of financial health. Without an adequate gross margin , a company will be unable to pay its operating and other expenses and build for the future. Net Profit Margin=(Earning to common stockholders/sales)x100% 2008| 2009| 2010| (2,622,660,000/10,500,307,000)x100=24. 98%| (2,551,540,000/9,715,568,000)x100=26. 6%| (3,099,077,000/11,035,597,000)x100=28. 08%| Net profit margin is the ratio of net profit to revenues a company’s pricing strategy and operating efficiency. Return On Assets=(Earning to common stockholders/total assets)x100% 2008| 2009| 2010| (2,622,660,000/196,163,106,000)x100=1. 34%| (2,551,540,000/217,136,154,000)x100=1. 18%| (3,099,077,000/226,328,976,000)x100=1. 37%| Return on assets is an indicator of how profitable a company is relative to its total asset, the ratio measures how efficient management is at using its assets to generate earning. Return On Equity=(Earning to common stockholders/total equity)x100% 2008| 2009| 2010| 2,622,660,000/10,228,732,000)x100=25. 64%| (2,551,540,000/11,715,324,000)x100=21. 78%| (3, 099,077,000/13,685,088,000)x100=22. 65%| Return on equity  measures a corporation's profitability  by revealing how much  profit a company generates  with the  money  shareholders have invested. Analysis : Public Bank Berhad have a very high net profit margin and the profit increase from 24. 98% in year 2008 to 26. 26% in year 2009. When in year 2010, it rise to 28. 08% again. It’s mean this company generate 24. 98% in year 2008, 26. 26% in year 2009 and 28. 08% in year 2010 for every RM100 sales. Furthermore, the return on assets are in the high rate.In the year 2008, the ROA is 1. 34% and it decreased to 1. 18% in the year 2009. However, in year 2010 the ROA increases to 1. 37%. It’s because of Public Bank has expanded its self –service channels such as Automated Teller Machines, Cheque Deposit Machines and Cash Deposit Terminals to 1,400 machines to serve its large customer base. The ROE for this company in year 2008 is 25. 64%. However it drops t o 21. 78% in the year 2009. The ROE increases again in the year 2010 to 22. 65%. It’s mean this company is more capable of generating cash internally. For the example, Public Bank Berhad is able to pay its shareholders the return he interest of 25. 64% in the year 2008. Conclusion The Overall of our research about Public Bank Berhad have a very good performance. The Public Bank group should seek to tap all growth opportunities arising from the improving economic and business environment, with the aim of delivering superior shareholder value over the long-term. Retail consumer and commercial banking should remain the core focus of the Group. In consumer financing, the group should continue to promote home mortgages, passenger vehicle hire purchase financing and personal financing. RecommendationOverall all our research about Public Bank Berhad and its competitors, Public Bank Berhad was performance very well in this 3 years. Especially when come to the year 2010, the profit be fore tax increases by 23. 0%. The Group’s gross loans, advances and financing recorded strong growth of 13. 8% in 2010, with the Group’s domestic lending business growing 15. 6% during the year. However, Gross impaired loans ratio drop by 0. 03%. The financial pandemic in late 2008 and 2009 that threatened to push the global economy into a deep recession was largely contained through the concerted efforts of the world’s major government and central banks.

Intellectual property law Essay Example | Topics and Well Written Essays - 3000 words - 1

Intellectual property law - Essay Example matic tale making from time to time use of Lionel’s suggestions as to how to depict the characters and how to give more poignancy to the atmosphere. Brad is awarded the first prize, and pays for a round of beer for his mates. By popular request, he eventually sings Killing me Softly composed by Roberta Flack. Fiona, a regular customer of the Red Lion, makes a video recording of the night’s events. She downloads the 123 minute long recording on to her computer and, using this material, produces a 12 minute video showing the best parts of the literary improvisations and the whole performance of Killing me Softly. She eventually uploads the video onto Metube, a very popular video file-sharing website on the internet. Afterwards she makes a transcription of Brad’s improvisation and saves it as word document on her computer. Over the next few days Fiona becomes more and more convinced that Brad’s tale is a really good tale, and that it is worth spending time working on it. She develops the tale and writes a grotesque science fiction novel. She presents the resulting novel at a writing competition. Although she doesn’t win, a publisher is very enthusiastic and offers her a contract to publish the novel. Fiona signs the contract and submits the manuscript. A few months later Brad shows up at the Red Lion carrying a copy of Fiona’s book. After having read parts of the book, the audience realises that there are striking similarities with the tale that was developed during the contest. Brad feels it has been plagiarised. He scans the book and uploads a large amount of it on to his personal website, posting rude ironic comments on Fiona’s creativity. Review in detail all the potential copyright infringements. Your answer should include discussion of the nature of the infringements concerned. In addition, you should identify who allegedly owns the copyright, and who allegedly infringed

Human Development Essay Example | Topics and Well Written Essays - 500 words - 1

Human Development - Essay Example Good mood is conducive for human development. Networking Good social relations are compulsory for human development in the contemporary age. Man is referred to as a social animal. This essentially means that a big part of our identity is derived from the social relations we cultivate. The society in which we live constitutes people from all professions. In order for an individual to grow, he/she needs to achieve more in less time. This is only possible when one knows the art of being in the right place in the right time. It does seem a bit odd, but it works! People use their links to get the works done in seconds that would otherwise take them days, months, or perhaps years to do. Networking connects people to others who can fulfill their needs. Reflection Reflection is a very useful exercise that is increasingly being made use of these days. People are encouraged to reflect upon their experiences on every level. For example, students are given assignments by their teachers in school s to reflect upon their experiences. By making it part of their education, educationalists are encouraging people to make reflection a necessary part of their life. â€Å"The process of reflection is an integral part of teaching practice† (une.edu.au, n.d.).

English Literature Lesson 5 Essay Example | Topics and Well Written Essays - 500 words

English Literature Lesson 5 - Essay Example hen this culture is overtaken by a stronger or more dominant one while one of the worst, again in my opinion, is Kafka’s â€Å"Letter to His Father.† It is true that Nervous Conditions seems to be written by an immature writer unsure of just what she is trying to say, but this does not automatically disqualify it as having no literary merit. As the story of Tambu is related, the author allows the audience to relax into the character, get to know her from the inside out and to see the world through her eyes. This vision is limited and is presented as such in the novel, which some might view as a weakness, but I view as a strength. By presenting the world through the eyes of a young girl living through the experiences of a third world culture trying to assimilate itself into what they perceive as a more sophisticated and desirable culture, the surprises and observations she makes are very enlightening. The way in which the modern culture affects her family and her life is also illuminating whether one has actually grown up within the modern culture or is experiencing it for the first time. The insights offered, whether intentional or not, into the gender and cultural divide presented fill this novel with a great deal to think about and general issues that affect a great number of people regardless of their upbringing, social condition or experience. By contrast, I felt Kafka’s letter to his father was a work of considerably less quality because of its reduction in universal experience and sometimes confusing use of rhetoric. It is hard to blame Kafka for this failing as he wasn’t necessarily writing for the public but was instead making a bid for his father’s approval and understanding. The ideas contained within this work were not as accessible to the general public, some needing a bit of background information on the author in order to understand, and these ideas were continually being apologized for, which detracted from the piece to a great degree

Budget Assignment Example | Topics and Well Written Essays - 500 words

Budget - Assignment Example The budget cuts across machinery $27 million, fire engines $32 million, fire education $10 million, servicing of the existing engines and machinery with the approximate cost $ 5 million, emergency cases among other miscellaneous costs (Ballam, 2013). After reading Bland’s book on which tax revenues are more likely to be budget neutral, I took some interest on capital improvement plan and the ways to finance the proposed project in government’s public sector as per the views of the publication called A Budgeting Guide for Local Government. In order to understand the ways of funding the given project in the capital development plan, one needs to get acquainted with the purpose of the intended project(s). The main drive of planning is to match and forecast projected capital and revenues needs over a given time frame, for instance a year, six months. The capital improvement plan is inclusive of information such as a listing of the capital projections or equipment intended to be purchased, the priority list for given project, the plan for funding the projects, the defense of the projects, as well as the elaboration of all the expenditures for the given projects (Bland, 2013). The fire department’s development plan that needed further analysis is the section concentrating on the financing choices for the project of around $1.3 million. Well-wishers, national government and local government can fund fire services’ projects using a pay as you use option. In the first option, the government depends on the existing revenue sources to fund different projects in the emergency services, fire department. These revenues get sourced from diversified sources such as current taxes, for example, petroleum taxes for highway developments, grants courts and reserves accumulated over time. When the needs to finance a definite project is more than the present revenue available to fund the project in question,

Handling Difficulties with Speech Essay Example | Topics and Well Written Essays - 750 words

Handling Difficulties with Speech - Essay Example This research will begin with the statement that It goes without saying that people, being social creatures, need communication. They need to articulate their ideas and listen to other opinions. It is always frustrating for people to be deprived of the possibility to share their ideas. For instance, modern globalized world presupposes communication among people pertaining to different cultures. Language barriers often become quite a considerable obstacle for such communication. On the other hand, some people have certain speech peculiarity (e.g. stuttering) which makes it more difficult to express their ideas fluently. Nevertheless, people overcome these speech difficulties in different ways since it is essential for them to share their ideas. It is possible to consider two examples of two individuals’ triumph over speech difficulties. Nowadays many people face the need to communicate with people speaking other languages. The easiest way to overcome this problem is to learn th e necessary language. However, the process of learning the language can be much more difficult than it may seem. For instance, David Sedaris when learning French was unlucky to have a really strange teacher who humiliated her students for not knowing something. Notably, Sedaris did not have any troubles with learning until he attended the first class: before â€Å"beginning school, there’d been no shutting† him up, but soon the author â€Å"was convinced that everything† he said was â€Å"wrong†.... He became confident and started talking. Even though he still made mistakes he started trying and this was the most important. In his essay Sedaris provides a valuable tip for those who are only try to overcome their speech difficulties: talk, make mistakes, but talk, if you have something to say. Admittedly, as for speech difficulties concerning foreign languages it is possible to state that they are quite easy to deal with. One only has to work hard and master the necessary language. It is much more difficult to overcome such speech difficulties as stuttering. In many cases stutterers are being laughed at, misunderstood and even ignored. Some people do not have patience to wait until a stutterer complete his/her sentence. Edward Hoagland depicts some of unpleasant moments which stutterers often have to live through. For instance, Hoagland claims that he was often embarrassed to talk because of his stuttering. He used to get nervous and in those cases he stuttered even harder. The w riter defines stuttering as something similar to â€Å"trying to run with loops of rope around your feet† (Hoagland 158). It is quite difficult, but still possible. Thus, Hoagland states that it is possible to take control of oneself and refine one’s thoughts and words. In fact, stutterers can have a kind of advantage over other people since they learn to control what they say â€Å"measuring the importance of anything† they â€Å"have to say† (Hoagland 158). Hoagland continues: â€Å"You can stutter till your tongue bleeds and your chest is sore from heaving, but so what, if you haven’t any thing to say that’s worth the humiliation† (160). The writer claims that stutterers should not be embarrassed, instead they

Economic100 Essay Example | Topics and Well Written Essays - 1250 words

Economic100 - Essay Example Their portfolio ‘also includes some of the nation’s fastest growing beer brands, such as Hahn Super Dry and Boag’s Draught, and the leading light beer, Hahn Premium Light’ (Lion Nathan 2010). Lion Nathan appears to be in big trouble at the time this article was written and is facing severe supply issues. The strike occurred at Lion Nathan’s factories as a result of a dispute on pay rises. Brewery technicians at the beer giants western Sydney factory began ‘a week of strike action aimed at starving the amount of beer the company can supply over the peak summer period. The factory, which has been at the Lidcombe site since 1978, produces all of Tooheys beer - about 3.3 million hectolitres each year. Brewery technicians make up 84 of about 1100 of the brewerys workers but oversee the recipes and ingredients. The technicians are calling for a 4.5 per cent pay rise and say a 3 per cent offer from Tooheys parent company Lion Nathan is unfair.’ (Hills 2010). The first economic issue in this situation is that there are fewer players in the market. Lion Nathan seems to dominate the market, with a 43% share of the market in 2007 (Hills 2010). This signifies that beer production is a market in Australia which is largely an oligopolistic structure with few large players controlling the supplies. This not only means that the large players control the prices but also that the supply is largely inelastic. With the inelastic supplies, a shift in the demand curve could have a greater impact on the price than if the supply was elastic. The supply is the willingness of the producers to supply to the market at a particular market price. This supply curve is affected by the cost of production among several other factors. In the case of beer manufacturers in Australia, this cost of production has gone up which means that the supply

Participate in work environment (childcare) Essay

Participate in work environment (childcare) - Essay Example This exposure has helped me adjust to different personalities to achieve harmony in my relationships. 2. rapport-building skills – in relation to the first skill, I have learned to build rapport with people when I meet them for the first time. With children, I have also learned of strategies to help them feel at ease with me and new situations. - upon learning of the information, I shall disclose it to the trained child worker right away. If the center’s policy is for Aunty Sue to show proper identification, then it has to be validated by the authorized supervisor What would your response be to these three problems? Use the problem-solving steps from the unit to assist you in answering these problems. Refer to Summerville Children’s Centre policies and procedures. (a) We have had three parents collect their children after closing this month. All have been about 20 mins late. Late shift staff are getting tired of the unpaid overtime and the ramifications for their night when they are now late for their after-work roles. First, I need to consider the facts. There have been instances of parents picking up their children late form the centre, causing some staff to extend their time at work just to watch the children. The children are likewise upset for being the only ones left in the centre. Such a situation is undesirable and needs to be addressed and resolved. Much as I understand that there are times parents will be late, it is unacceptable to make it a habit. I will explain the situation to the tardy parents and recommend that in the next likely event that they will be late, they should inform the centre beforehand so the staff in charge will be able to plan an alternative schedule. The staff worker may agree to wait for a certain period. If the parent will not come on time, then that will be a point against him or her and the centre will warn the parent that enrolment privileges of the child may be revoked due to habitual tardiness

Abuse & Fraud Essay Example for Free

Abuse Fraud Essay In the present health care system, hospital practitioner joint ventures make all the interested parties subject to a complex network of regulations and law and to the scrutiny by many federal agencies including:  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   The United States Department of Health and Human services (HHS)  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   The Office of the Inspector General (OIG)  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   The Federal Bureau of Investigation and the General Accounting Office (GAO)  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   The Federal Trade Commission (FTC)  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   The department of Justice (DOJ)  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   The Internal Revenue Service (IRS) In addition to this, many hospital financial managers must thoroughly understand the complex laws and regulations that normally affect their relationship with the physicians or doctors. The Medicaid and Medicare abuse and fraud statute provides that a person who willfully and knowingly pays, offers, receives or solicits any remuneration in exchange of referring a person to the for the furnishing of any service or item, or recommending any facility paid for in whole by Medicare shall be guilty of a felony (Goldsmith, 2010). In most cases, this provision is referred to as the ‘anti kickback statute’. Compensation is defined in this statute as including bribes, rebates, kickbacks whether made indirectly or directly, covertly or overtly, in kind or in cash (McWay, 2003). The penalties for violating the anti-kickback statute are quite severe and include criminal penalties, imprisonment for up to five years and fines of up to twenty five thousand dollars (Morrison, 2009). Additionally, the office of the Inspector General, which is the investigative agent for the HHS, has the authority to enforce money penalties on any violators and to prohibit them from participating in any medical programs (Bauman, 2002). Given the extent of the abuse and fraud statute, there are many details of the law that have been stipulated in the courts that have broadly interpreted the statute (Bauman, 2002). According to the Center for Medicare Medicaid services (2005), the leading cases indicate that if one several objectives of payments is to stimulate referrals, it is a violation of the abuse and fraud statute. Furthermore, when referrals must be the main reason of a transaction in orders to amount to a breach, referrals still need to be the sole purpose. In the year 1991, HHS released the safe harbor regulations that described eleven exemptions from the abuse and fraud statute (Altshuler, Creekpaum Fang, 2008). Furthermore, the arrangements that satisfy the safe harbor provisions are normally protected from the scrutiny. The vast majority of arrangements between different providers, suppliers and practitioners will normally fall outside of the safe harbors because it is somewhat difficult to structure the arrangements that comply with all the conditions of the drawn provisions (Bauman, 2002). For the medial practitioners who are unfamiliar with abuse and fraud law, the practical effect of the rules may hamper the development of some innovative arrangements and practices that can be beneficial to medical programs such as Medicaid and Medicare enrollees. In addition to this, the infinite majority of health providers, suppliers and physicians who serve people with Medicare are committed to providing high quality care to their patients as well as billing the medical program only for the payments that the physicians have earned (Bauman, 2002) Many health practitioners in the health industry are of the view that any kinds of arrangements that fall outside the safe harbor provisions are illegitimate (Altshuler, Creekpaum Fang, 2008). On the other hand, the failure to comply with these safe harbor provisions may signify that: The arrangement is not intended at all to stimulate the referral of business reimbursable under medical programs such as Medicaid or Medicare. The arrangement infringes the statute and does not meet the criteria for safe harbor protection. The arrangement may breach the statute in a less serious way. Discussion based on the applicable statutes, the Feldstein case and other cases The most known safe harbors mainly deal with investments by practitioners and providers. There are two safe harbors for investment interests: one for investments in large businesses and one for small businesses. In the large business safe harbor, the entity possesses over fifty million dollars in undepreciated net tangible assets, which are related to certain medical programs such as Medicaid. In the Feldstein’s case, there is an issue of whether physician or doctor recruitment can be immune from any legal attack because of a possible violation of abuse of laws and federal fraud. Unlike other abuse opinions and federal fraud cases, the facts of this case did not involve any kind of corruption. In addition to this, the facts of the Feldstein case are significant because they are a common occurrence in the medical field. Additionally, in this case, when the defendants acquired the control of the hospital, they had attempted to terminate the doctor’s contract because they were of the view that the doctor’s physician recruitment agreements had violated the federal fraud stipulations as well as abuse law. The doctor had refused to come to a settlement with the defendants and he then sued them for a breach of contract. In the court’s ruling, the court decided to decline all the recruitment arrangements illegal and stated that some arrangements may be permissible at some point. The issue of safe harbors arises in this point.

Most Power In Modern Western Societies Essay Example for Free

Most Power In Modern Western Societies Essay Assess the view that most power in modern western societies is held by people who have not been democratically elected. It is believed that people who have not been democratically elected hold most power in western societys, however how true is this? Throughout history people have been born into positions of power, if your father was a lord, you would most likely also be a lord. Marxists believe that this division of power still exist in modern society today. Unlike Functionalists who believe in a fair merocratic society, Marxists believe that the social class you are born in is where youll most likely end up staying. However this theory is critised for being far to deterministic as many people from the working classes are able to make there way up the social ladder. Marxists believe that everything designed in society is there to favour the bourgeois, from the State to the legal system. Althusser believes that economic determinism needs to be rejected. According to Althusser, societies comprise of 3 levels: The economic, the political and the ideological. Although the economy is determinant in the last instance, the political and ideological levels are not mere reflections of the economy but have relative autonomy and dont have effects on the economy. Stephen Lukes identified three ways in which sociologists have approached the study of power. Each involves studying a different dimension or face of power. He argues that an understanding of power requires an awareness of all three faces. The first face of power is success in decision-making (this has been adopted by pluralists). The second face of power is managing the agenda and the third is manipulation the views of others. Weber is usually considered the starting point in the study of power. Unlike Marx he believed that power was not automatically linked to ownership of wealth. Ordinary people with little or no money could exercise power by joining parties, not only political parties but pressure groups. He defined power as the chance of a man or a number of men to realise their own will in a communal action even against the resistance of others. Weber defined 3 types of authority: Charismatic Authority (The type of authority based on charisma), Traditional Authority (The type of power based on established customs) and Rational-legal authority (The type of authority devised from impersonal rules). Weber saw rational-legal authority as the dominant form of authority in modern societies, not only armies but also political, religious and educational organisations. He believed that they were organised on bureaucratic lines with structures of authority and rational rules designed to ensure that power is used to achieve the goals of organisations. Webers work has been critised as the types of authority he described are ideal types. Ideal is a model of the purest type and in reality ideal types do not exists. Political scientist Robert Dahl developed Webers ideas into what has become classical pluralism. Classical pluralism represents the way in which many people believe liberal democrats such as the UK and USA operate. It suggests that such political systems are truly democratic and that power is distributed throughout society. Classical pluralists except that they have very little direct involvement in political decision-making however this doesnt mean that these societies are undemocratic. They are seen as representative democracies where citizens elect political leaders who are charged with carrying out the wishes of those who elected them. Pluralists see political parties and pressure groups as crucial for the democratic process, as through political parties we seek to gain power by putting up candidates into elections with the aim of forming a government and through pressure groups seek to influence those in government to follow policies which individual groups favour. Robert Dahl conducted a study of local government in New Haven and found that no-one group is seen to actually dominate the decision-making; power is therefore shared among a range of groups. The idea is rejected by pluralists that democracy is possible in a one-party state, since there must be opposition parties and a range of pressure groups to represent the views of those who disagree with the governing party. Pluralists claim to have solid evidence for their view of the distribution of power from case studies of decision-making on a local level (Dahl) and at a national level (Hewitt) There have been many criticisms of pluralism, first of all it is believed that measuring power by examining decisions ignores non-decision making. It also ignores the fact that that people may accept and even welcome decisions which are against their interests and its is shown that some groups exercise more power than others and so is an unequal representation of interests and many interests may not be represented at all. Marxists also argue that the pluralists focus on the decisions taken by local and national governments ignores the possibility that the real centre of power is elsewhere. As a result of the criticisms of pluralism many classical pluralism supporters modified or changed their positions. Robert Dahl has accepted that the unequal distribution of wealth and income in the USA makes equal political influence impossible. David Marsh describes this position as elite pluralism. Elite Pluralists accept that many political interests are under represented. However, since they constitute a significant number of voters the government will eventually be forced to take note of their interests. It is accepted that some groups have greater access to the government than others, however they point out that governments must minimise conflict by consulting with a range of interest groups. Elite Pluralism answers some of the criticisms of classical pluralism. It acknowledges the existence of under-represented interests and accepts that power is to some degree concentrated in the hands of a few elites. However there are also criticisms of this theory. Its said to undermine the pluralist position that power is widely dispersed in capitalist societies. Also the assumption that elites or leaders act in the interests of their members is also open to question. Finally Elite pluralism like Classical pluralism fails to take into account the third face of power the ability to shape and manipulate the desires of others. Elite theorists reject the pluralist view that power in liberal democracies is widely dispersed. They argue that power is concentrated in the hands of a small minority called the elite. The elite theory was originally developed as a response to Marxism, which claimed that democracy was only possible under communism. They asserted that rule by elites was inevitable in all societies, even communist ones. However not all views of elite theory are so pessimistic. Many modern elite theorists argue that rule by elites results from the way in which societies are organised, rather than being n inevitable feature of human society. Vilfredo Pareto and Gaetano Mosca rejected the idea that real democracy was possible in either liberal democracies or under communism. They argue that in all societies and elite, a minority of individuals with superior personal qualities, would monopolise power. While Pareto and Mosca saw the elite as an inevitable thing Wright Mills saw the elite rule as a result of the structure of society which allowed a disproportionate amount of power to be held by a few individuals who occupied what he called the command posts. These individuals are called the power elite. He identified 3 key institutions as the centres of power, The Federal government, the major corporations and the military. Mills believed that these 3 elites are closely related because of their similar origins, education and kinship and because there interests are in twined. Critics of Mills argue that he only showed that the elites in the USA have potential for control, he failed to show that they had actual hold control. In addition pluralist disagree with this theory and argue that there are many other elites such as pressure group leaders, religious, trade unions and so on, who can provide a counterbalance to these more powerful elites. Marxists also reject the notion of a power elite, arguing that real power in capitalist societies derives not from positions in institutions but from ownership and control of the means of production. In conclusion it seems as though there are many different approaches to the view on power in society, whether the people are in power because they were democratically elected or whether there, there because they were born into it. However many of the views tend to ignore the problems with black people and women. Why are there only 25% of women in parliament and why are there only 6 black MPs? Although functionalist believe we live in a fair merocratic society its becoming fairly obvious that we dont. Though many views have may have some truth behind them it extremely hard say that one persons opinion of power in society is wrong. It really depends if you believe in the power of the people or not.

In Depth Analysis Of The Globalisation Issue And Its Impact Business Essay

In Depth Analysis Of The Globalisation Issue And Its Impact Business Essay In this paper, Fischer provides an in depth analysis of the globalisation issue and its impact on trade, firms, employees, cultures and politics worldwide. From evolution of concept of globalisation to its adoption in even the lesser developing countries, Fischer has provided a detailed account of developments that occurred over time in field of human and economy development. Fischer has also included the analysis of policy impacts on enhancement of global trade and employment and several developing regions like Africa, Tunisia, Indonesia and Turkey have been discussed which not only includes political but cultural aspects that affect globalisation. The paper is an important input towards understanding globalisation, its impacts on emerging economies and impact of political, cultural and technological developments on globalisation. UNCTAD. (2004). Development and Globalisation: Facts and Figures. United Nations Publications. [Online] Available from http://unctad.org/en/docs/gdscsir20041_en.pdf [Accessed August 14, 2010] The research paper by UNCTAD presents a detailed survey of developing economies from perspective of globalisation. UNCTAD has selected data from various regions around the world including Northern African states, Central and South American states and Asia. The economic development has been measured in terms of trade policies, FDI, trade figures and other external factors. Also the social and cultural developments in terms of education and other social factors have also been observed in the report. The report is rather a quantitative input to the project as it includes facts and figures regarding globalisation issues in countries including Algeria which is the main focus of the research. Rothenberg, L. E. (2003). The three tensions of Globalisation. The American forum for Global education. [Online] Available from http://www.globaled.org/issues/176.pdf [Accessed 15 August, 2010] Rothenberg presents a critical analysis of globalisation and its perception in various cultures. Three main dimensions or rather tensions of globalisation are investigated in this study: Individual versus societal choices, free market versus government intervention and local authority versus supra-local authority. The paper gives an interesting perspective on globalisation and its affect on various national cultures that will eventually affect organizational culture. The research thus, is a valuable input in interpreting various cultural and economical challenges associated with globalisation. Stiglitz, J. E. (2003). Globalisation and its discontents. W. W. Norton The book by Stiglitz is a critical opponent of disadvantages associated with concept of globalisation and manipulation of global rules and regulations by developed countries or richer participants. The book provides a detailed analysis of under developed nations and developing nations who participated in globalisation process to gain from it but due to the fundamental believe of free markets and austere policies of institutions like IMF, only wealthy nations and participants have gained from globalisation instead of poor and developing nations. The book is a valuable input towards critical analysis of globalisation concept as it gives a candid and realistic view of negative aspects of globalisation. Boudreaux, D. J. (2008). Globalisation. Greenwood Publishing Group The book from Boudreaux is based on the concept of globalisation and its various aspects. The book is a complete guide towards understanding of globalisation concepts and difficulties that participants of global economy face in complex world of Multinationals. Issues like international trade, national wealth disparity, foreign investment and geographical and cultural issues are discussed in the book with relevant issues that international firms face in foreign countries. The book also includes positive as well as negative contributions of globalisation that have been provided over time to developed and developing economies. Henry, C. M and Springborg, R. (2001). Globalisation and the Politics of Development in Middle East. Cambridge University Press In their book, Henry and Springborg present a detailed analysis of challenges affiliated with globalisation and the politics of country. For the case study purpose, authors have selected Middle East where democratization is nil compared to other cultures around the globe. The authors have discussed several challenges that global firms face while setting up operations in countries of Middle East which has monarchs as rulers and thus, the level of educational and social development is a great hindrance for human resource departments. The authors then further go on with study of different cultures and their political situations and deduct a direct relationship between political structure and implementation of globalisation. Banerjee, D and Goldfield, M. (2008). Labor, Globalisation and the State: workers, women and migrants confront neo-liberalism. Routledge The book by Banerjee and Goldfield revolves around the issue of neo-liberal globalisation and how it has affected the developed as well as developing economics around the globe. The research in the book revolves around one main developed economy of United States and one developing economy of India. Banerjee and Goldfield highlight the misconceptions about globalisation regarding liberalized labor market and capital markets and posit that globalisation has varying effects on labor market in practice. The book also emphasizes on negative effects of globalisation on system of wage fixation, employment pattern, and basic rights at work in both developed, as well as underdeveloped countries. The book is a valuable input in understanding the labor issues which later affect the human resource practices in international communities. ILO. (2004). A Fair globalisation: Creating opportunities for all. ILO Publications. [Online] Available from http://www.ilo.org/public/english/wcsdg/docs/report.pdf [Accessed August 14, 2010] International Labor Offices report on globalisation is a struggle towards pushing governments around the world to embrace the concept of global economy for progress and improvement of economies worldwide. The report emphasizes on establishing open policies towards globalisation and how it can help boost the trade between nations thereby, resulting in improved infrastructure, technology and human resource. The report also presents views and stances of various regions like Africa, Asia, Latin America and Arab nations regarding global standards and suggests universal efforts for successful transition in trade, technology and labor from local to global level. The report also demands for a fair governance system in globalisation policies while holding departments of parliament and governing councils accountable for maintain fair system. Crafts, N. (2000). Globalisation and Growth in the Twentieth century. IMF. [Online] Available from http://www.imf.org/external/pubs/ft/wp/2000/wp0044.pdf [Accessed August 13, 2010] The paper by Crafts is a review of past few years as globalisation spread to various economies around the globe and left its positive as well as some negative effects. Although negative effects of income disparity and economic divergence has emerged along with globalisation. However, remarkable growth has been seen in human development index specifically skill and literacy rate. This report explores contributions that have been made by globalisation, future prospects of where economies around world are heading due to this phenomenon and lastly, what if any globalisation backlashes are expected over the coming decades. The report is a valuable input in studying empirical impacts of globalisation on various regions around the globe. Wen, D. (2006). China copes with Globalisation: A mixed review. IFG. [Online] Available from http://www.ifg.org/pdf/FinalChinaReport.pdf [Accessed August 15, 2010] The report by Wen is an empirical analysis of Chinese economy after entering the era of globalisation. Wen covers almost all aspects of globalisation from policies to urban reforms, impact on quality of life, education and environment including cultural aspects, labor reforms and workforce attitude. The report provides a thorough review of effects of globalisation in economy of China which is relevant to this study as the cultural differences between China and other developed nations such as U.S. and Japan are enormous and therefore, it will be easy to relate to difficulties of cultural context in Algeria due to globalisation. Kremer, M and Maskin, E. (2006). Globalisation and Inequality. Harvard University The paper presented by Kremer and Maskin is a theoretical approach towards understanding the criticism on Globalisation regarding widening the gap of education and money between poor and rich. Kremer and Maskin support the notion that due to several constraining factors like lack of access to education and skill learning, globalisation mainly benefits the rich both in rich and poor economies while the poor can only benefit if he by any means increase his skill or education level. The research includes evidences from several developed and developing nations like China, India, United States and Japan and confers that the concept of globalisation is more complicate than implicated and thus, requires careful consideration by developing or under developed nations before its implementation. ILO. (2001). Human Resources Development, Employment, and Globalisation in hotel, catering and tourism sector. International Labor Organization. [Online] Available from http://www.ilo.org/public/english/dialogue/sector/techmeet/tmhct01/tmhct-r.pdf [Accessed August 15, 2010] The concept of globalisation is widely applicable in industries of hotel, catering and tourism that are in a way interrelated. The report by ILO presents a comprehensive review of hotel and tourism industry which is boosted by globalisation as cross-border travelling increased overtime. According to ILO, the most positively affected sector in this case is the employment sector where employment level and skills of employees have tremendously increased due to global travelling. The inter country interactions with tourists and guests have led local firms to develop training and education programs for their employees which gives development opportunities for both men and women, thereby, affecting the culture as well. The study will be an important input in studying the impact of globalisation of human resource development and culture of developing nations. Yusoff, M. S. (2003). Globalisation and Human Resource Development in the Malaysian Public Sector. UN. [Online] Available from http://unpan1.un.org/intradoc/groups/public/documents/EROPA/UNPAN014373.pdf [Accessed August 14, 2010] Yusoff in his report presents the globalisation approach adopted by Malaysian public sector to avoid consequences of income inequality and win-lose situation between developed and developing countries as conceived by various critics. Yusoff studies various initiatives that Malaysian government has taken in development of its human work force such as remuneration policies that support growth and productivity and can be rewarded accordingly, career development strategies to increase motivation for learning and performance in employees and global training and development programs for locals to adjust to globalisation demands. The study is a valuable effort that provides factors and strategies that can combat negative consequences of globalisation. NATIONAL ORGANISATIONAL CULTURE Kefela, G. T. (2010). Understanding Organizational Culture and Leadership- Enhance Efficiency and Productivity. PM World Today. [Online] Available from http://www.pmforum.org/library/papers/2010/PDFs/jan/FP-KEFELE-Managingorganizationalcultures.pdf [Accessed August 13, 2010] This paper by Kefela revolves around importance of organizational culture in creating effective leadership and shaping the approach of employees towards their goals. A strong organization of efficiency and productivity is created by cultures that promote as well as support structures and policies which lead management into taking actions that can enhance productivity of employees through suitable job designs, hierarchy of command and delegation of authority. The paper by Kefela is an important input in understanding culture separately as well as in organizational context. Also the importance of organizational culture as emphasized in paper is relevant to study of global HRM where clashes between national and organizational cultures are observed. Michailova, S and Hutchings, K. (2004). Knowledge Sharing and National culture: A comparison between China and Russia. Journal of Management Studies [Online] Available from http://openarchive.cbs.dk/bitstream/handle/10398/7306/knowledge%20sharing%20and%20national%20culture.pdf?sequence=1 [Accessed August 14, 2010] The research report by Michailova and Hutchings is an analytical approach towards understanding the cultural approaches in transitional economies of China and Russia and how national culture affects the processes of organizations such as knowledge sharing. The cultural aspects of vertical individualism and collectivism in these two countries definitely affect the way organizations and especially international operate. The authors have investigated the differences in national cultures of Russia and China and then empirically analyzed how the difference in cultures affect the perceptions of management in firms regarding knowledge sharing which is an essential element in business today. Yeganeh, M. E. (2006). The impact of National and organizational culture on information technology (IT). [Online] Available from http://www.nlai.ir/Portals/2/files/faslname/69/en_content.pdf [Accessed August 15, 2010] Yeganeh in this paper discusses the increasing importance of national and organizational culture on Information technology and over all global operations. According to Yeganeh, as the world moves towards a global end, use of information technology is also increasing leading to dependency of foreign firms on information technology. However, the national culture prevailing in host country often causes hindrance to achievement of such transfer of knowledge. The paper intends to provide a detailed overview of national culture as well as organizational culture which is believed to overcome any hindrances created by national culture if strong enough and therefore, provides a comprehensive account of various issues like culture and globalisation. Edwards, T and Kuruvilla, S. (2005). International HRM: national business systems, organizational politics and the international division of labor in MNCs. International Journal of Human Resource Management. Vol 16. No. 1. [Online] Available from http://org8220renner.alliant.wikispaces.net/file/view/Edwards.pdf [Accessed August 12, 2010] In this journal article, Edwards and Kuruvilla discussed the issue of national and organizational culture that has been faced by managers of global firms as they enter another country. The concept of International HRM though is a powerful tool to cater to national culture needs as well as organizational goals, yet is difficult to implement as the management often ignores the importance of national culture and its effects on employees while implementing global standards. Edwards and Kuruvilla stressed the need for focus on three main dimensions of national culture that might affect implementation of global HRM: internal organizational politics, inadequate conceptualization of national effects and internal division of labor in MNCs. Rutkowska, A. L. (2009). The impact of national and organizational culture on the cooperation of firms a supply chain perspective. Journal of Intercultural Management. Vol. 1. No. 2. [Online] Available from http://www.joim.pl/pdf/Laskowska-Rutkowska2.pdf [Accessed August 12, 2010] In this journal article, Rutkowska emphasizes on importance of global chain of knowledge and sharing of technology and how various factors affect the efficient process of globalisation. Among several factors, national and organizational factors are the most important factors that not only affect organizations output but its resources like employees as well. Rutkowska has selected supply chain as focus technology which is strongly affected by culture as it requires elements of partnership, cooperation, negotiations and information transfer. The article explains in detail various perspectives of national and organizational culture and how organizational culture needs to dominate when it comes to globalized operations. Yintsuo, H. (2007). Relationships between National Cultures and Hofstede Model, and Implications for a Multinational Enterprise. Asia Pacific Management Conference. [Online] Available from http://infotech.monash.edu.au/research/centres/cdsesr/papers-pdf/t145.pdf [Accessed August 15, 2010] This article by Yintsuo draws relationship between real life examples from MNCs existing in high power distance countries like China, Taiwan and Thailand and low power distance countries like United States and Canada. The study is empirical in nature and provides a detailed analysis of effect of national culture on MNCs in that country and how organizational culture can help management in eliminating cultural risk. The five dimensions of culture were used in the study including power distance, Individualism, Masculinity, Uncertainty avoidance and Long-term orientation. Hofstede model of cultural dimension is an important input in study of globalisation and particularly impact of culture in it and therefore, this article gives a significant input in this study. Murphy, W. H. (1999). Hofstedes National Culture as a Guide for Sales Practices across Countries: The Case of a MNCs Sales Practices in Australia and New Zealand. Australian Journal of Management. Vol. 24, No. 1. [Online] Available from http://www.agsm.edu.au/eajm/9906/pdf/murphy.pdf [Accessed August 13, 2010] This journal article is another significant contribution towards understanding role of national culture in affecting global operations of firms in host country. Murphy in his research has different implications than Yintsuos and Rutkowskas research as he implies that MNCs need to alter their strategies according to local markets especially when considering sales training as applying foreign practices results in more resistance and risks compared to advantages and gains. The research paper by Murphy can be used as a counter argument in research as organizational culture is given least importance in the project. Mowat, J. (2002). Corporate Culture. Herridge Group. [Online] Available from http://www.herridgegroup.com/pdfs/corp_cultures.pdf [Accessed August 15, 2010] The paper by Mowat emphasizes on importance of organizational or corporate culture to employees as well as management in order to successfully operate and achieve desired goals. Unlike researchers who place greater emphasis on national culture, Mowat places corporate culture in higher regard as any misunderstanding in corporate culture can damage the profitability and success rate of firms. Corporate culture is an important aspect in Human Resource Management as HR personnel are always expected to mold or persuade employees to achieve maximum benefits for the firm. The paper by Mowat therefore, gives a useful account of internal culture of organizations that build a strong solution for international firms struggling with diversity issues. Fey, C. F. and Denison, D. R. Organizational Culture and effectiveness: The case of foreign firms in Russia. [Online] Available from http://swoba.hhs.se/hastba/papers/hastba2000_004.pdf [Accessed August 13, 2010] Fey and Denison present an empirical paper on importance of cultural context in countries like Russia which significantly differ in cultural context from that of U.S. or Japan. The researchers, based on the inflexible nature of Russians and turbulent political and social environment of country, have tried to investigate the effects of international Human resource and social frameworks on Russian individuals. Based on these frameworks and empirical research from international firms operating in Russia, Fey and Denison have analyzed common elements in cultures of U.S. and Russia which results in positive existence of foreign firms while dissimilar cultural factors result in discontent attitude of Russians towards foreign firms. KObonyo, P. (2007). Influence of Culture on Strategic Human Resource Management (SHRM) Practices in Multinational Companies (MNC) in Kenya: A Critical Literature Review. University of Nairobi. [Online] Available from http://www.strathmore.edu/research/strategic-human-resource-mgt.pdf [Accessed August 14, 2010] The paper investigates misperception of some theorists that application of Strategic Human Resource management is the key solution to diversity management in MNCs. The author asserts that organizational culture though provide a uniform framework and goals for employees in international firms yet national culture in some countries specifically developing nations hold great significance and therefore, it is important to understand perception of workers regarding their national identity to ensure that there is no clash between national and organizational culture. The researcher has also implemented Hofstedes cultural dimensions framework to international firms in Kenya in order to understand the strong influence of culture on them. Guidroz, A. M., Kotrba, L. M and Denison, D. R. (2009). Workplace Diversity: Is National or Organizational Culture Predominant? Linkage Inc. [Online] Available from http://www.linkageinc.com/thinking/linkageleader/Documents/Denison_Consulting_Workplace_Diversity_Is_National_or_Organizational_Culture_Predominant.pdf [Accessed August 13, 2010] This report by Guidroz, Kotrba and Denison is an important contribution towards understanding an important aspect of Human Resource Management under globalisation: Work place diversity. The report emphasizes on emergence of concept of diversity management which is implemented by managers of international firms to deal with the local and international workforce. The report also studies the impact of national and organizational culture on perceptions of employees regarding their treatment under foreign firms as culture shapes individuals perceptions. The report is a significant addition to literature review as it covers all aspects of globalisation including HR policies and frameworks, workforce issues and diversity management. Ghauri, P. N and Usunier, J. C. (2003). International Business Negotiations. Edward Elgar Publishing. This book is another contribution towards issues of international business which is everywhere in todays world. The authors have emphasized on two major aspects of globalisation: culture and communication that significantly affects business dealings and negotiations which are integral parts of International business. The authors discuss in detail the concept of international business negotiation and its importance, cultural dimensions that affect negotiations and guidelines to international managers based on real life examples and case studies from different cultures. The book is an important input in understanding concept of globalisation and factors of negotiations that initiate the global business. Silverthorne, C. P. (2003). Organizational psychology in cross-cultural perspective. NYU Press. Silverthorne in this book has emphasized on the differences between various cultures and how human psychology varies from nation to nation depending on culture of that nation. This aspect of culture also affects the organizational culture of MNCs and international firms who aim at implementing similar psychological theories in each nation. The author has covered various aspects of Human Resource Development in the book including leadership, motivation, conflict and power, negotiation and communication that managers face in foreign nations and with their employees. The book covers all essential elements of globalisation and HR factors affecting its implementation. GLOBALISATION AND ITS EFFECTS Rioux, S. M., Bernthal, P. R and Wellins, R. S. (2000). The development of Human Resource practices survey report. Development Dimensions International. Vol 3. No. 1. [Online] Available from http://www.ddiworld.co.uk/pdf/theglobalisationofhrpractices_fullreport_ddi.pdf [Accessed August 15, 2010] Rioux, Bernthal and Wellins have presented a paper pertaining to several HR issues that surround managers in this global world and analyze the issue by observing HR practices of managers around the globe. The report also emphasize on issue of national and corporate culture which often gives organizations a hard time in adjustment in other countries. Leadership adjustment, recruitment, local differences with culture and training and development are few HR issues that managers face in host countries. The authors also emphasize on the social, economic, cultural and political differences that limit the consistent HR practices by a firm across globe. The report helps in understanding the difference between corporate and national culture and what role these factors play in global context. Cesyniene, R. (2008). Globalisation and Human Resource Development. Economika. [Online] Available from http://www.leidykla.eu/fileadmin/Ekonomika/82/41-56.pdf [Accessed August 15, 2010] The article by Cesyniene represents negative effects of globalisation on Human Resource Practices of firms operating outside their home country. The author appreciates the positive aspects of globalisation such as free trade and technology flows cross borders leading to competitive business environment. However, the establishment of business outside home country involves several other problems like national culture differences and thus different personality traits of employees. The author compares cultures of economies like U.S., U.K, France, Japan and Lithuania where differences in cultures lead to perception differences in terms of compensation, reward, working conditions, delegation of authority, training and social interactions within firms. Poor, J. (2005). Internationalization and Globalisation in Human Resource Management. [Online] Available from http://kgk.bmf.hu/system/files/Poor.pdf [Accessed August 15, 2010] In this paper Poor presented the concept of International HRM (IHRM) which emerged as a result of globalisation. Poor posited that internationalization of firms requires all operational and marketing activities to be delivered in consensus with local culture and market etiquettes and therefore, the HR practices need to be global as well to avoid the chaos of national and international culture and its adoption difficulties. Poor distinguishes clearly between local and international HRM and thus, provide a detailed analysis for foreign firms to operate under a global framework of HRM that can reduce cultural, employment and operational risks in foreign country. Tomlinson, J. (2003). Globalisation and Cultural Identity.GT Reader. [Online] Available from http://www.polity.co.uk/global/pdf/GTReader2eTomlinson.pdf [Accessed August 15, 2010] Tomlinson in this paper presented an argumentative analysis in favor of globalisation and its positive impacts on cultural identities. The paper is presented to counter the criticisms of various researchers over negative impacts of globalisation on cultural identities whether in organizations or marketing campaigns or even products. Tomlinson considers national identity as a strong cultural point which is highlighted by globalisation instead of being crushed and thus, rejects the notion of critics of globalisation. According to the paper, Tomlinson suggests that globalisation brings with it modernity and updated reflections upon life which positively enhances cultural identity whether it is in form of modern organizational practices or products for consumers. Goyal, K. A. (2006). Impact of globalisation on developing countries: with special reference to India. International Research Journal of Finance and Economics. [Online] Available from http://www.eurojournals.com/IRJFE%206%20goyal.pdf [Accessed August 15, 2010] This paper by Goyal intends to study the effect of three major policies of Liberalization, Privatization and Globalisation on developing countries economies. This impact is studied on basis of Foreign Direct Investment and export and import trades in countries like China and India and implies that LPG itself is a progressing concept however; the wrong selection of policies is what makes an economy suffer from dark side of globalisation. The paper is an important input in understanding the effects of globalisation and assessing factors that positively or negatively align a countrys strategies to positive effects of globalisation. Eregare, E. A and Afolabi, A. O. (2009). The Effects of Globalisation and Deregulation on Nigerian Culture Industries. Journal of Social Sciences. Vol 21. No.2. [Online] Available from http://www.krepublishers.com/02-Journals/JSS/JSS-21-0-000-09-Web/JSS-21-2-000-09-Abst-PDF/JSS-21-2-145-09-360-Eregare-E-A/JSS-21-2-145-09-360-Eregare-E-A-Tt.pdf [Accessed August 15, 2010] The report by Eregare and Afolabi critically analyzes the effects of Globalisation on Nigerias culture. Where the authors appreciate the economical growth that has been spurred by globalisation and privatization, they also become cautious of the penetrations in Nigerian cultures that globalisation has made possible for other nations. The authors consider American and European cultures as strong ones compared to Nigerian culture and thus, warn against the takeover of one culture by another. The report provides a fair evaluation of effects of globalisation as both negative and positive aspects are discussed by authors. Pickering, J. (2002). Globalisation: a threat to Australian culture? Journal of Australian Political Economy. [Online] Available from http://www.multiculturalaustralia.edu.au/doc/jape48_3.pdf [Accessed August 15, 2010] Pickering positively analyzes cultural changes in Australia that have been brought by globalisation both in consumers as well as in employees. Despite the criticisms of anti-globalisation personnel, Pickering points out various positive changes brought by globalisation, for instance, improved skills of employees, modern technology, promotion of human rights and modern culture. The paper is an additional evidence of positive contributions of globalisation towards national culture as well as organizational culture. Lee, E and Vivarelli, M. (2006). The Social Impact of Globalisation in Developing Countries. FTP Institute for the Study of Labor. [Online] Available from http://ftp.iza.org/dp1925.pdf [Accessed August 14, 2010] Research by Lee and Vivarelli is another negative perspective in popularity of globalisation as the researchers condemn surety of successful globalisation in every case. Lee and Vivarelli have analyzed globalisation in context of FDI and trade increases where according to their research, FDI and open trade alone cannot bring positive effects on economy. Another perspective of concentrated employment is used in the paper which emerges as result of different demographics, education level and cultures of countries and therefore, can result in increased poverty. Similarly, increased imports can affect the local industries affecting employment as well poverty level. The paper provides limited yet strong evidence on effects of globalisation. Campe, C. V. (2008). Globalisation and its effects on nationalism. [Online

Womens Rights :: essays research papers

Women’s Rights For many years, women have been unable to participate and have often been discriminated against in many situations and circumstances such as not being able to vote, not getting equal pay for equal work, couldn’t own property, and had no educational or career opportunities. Women were under the control of a man throughout their entire life. A man virtually owned his wife as he did his material possessions. Their fathers controlled them until they got married, at which point their husbands controlled them. Women basically had no rights at this time in history.   Ã‚  Ã‚  Ã‚  Ã‚  For many years, women in the United States felt they deserved the right to vote, but they were largely ignored. Voting was considered to be a man’s right and was not to be violated. Working conditions for women were very unfair as well. They would work for as long or maybe even longer as men would and get paid less money for it. Another disadvantage is that women were unable to get any educational or career opportunities for themselves. Many of the women’s jobs included raising children, prepare food, make clothing, and take care of the things around the house. Their days were really full and often very tiring. The labor work was mainly what the women were in charge of. A women’s life was very rough at this time. They fought for equality and didn’t receive it until years later.   Ã‚  Ã‚  Ã‚  Ã‚  When women started to fight for equality many things began to change. In August of 1920, the Tennessee legislature ratified the 19th amendment, and it became a law. Women had the vote! Women these days hold jobs that they weren’t allowed to or didn’t have during the Progressive Era. For example, doctors. In 1890, women constituted about 5 percent of the total doctors in the United States and during the 1980s the proportion was about 17 percent.

The revolt of Israel congregation against Aaron and Moises Essay

The pericope that I choose for this reflection paper is Numbers 17:1-13. This pericope is the last in the series of three narratives about the revolt of Israel congregation against the high priest position of Aaron and the leadership of Moses. The first revolt came from Korah. Korah was a member of the tribe of Levi, the same tribe of Aaron (Exodus 6:16-20). Korah’s rebellion is not merely a personal attack on Aaron but also on his appointed-by-God priesthood. The second revolt led by Dathan and Abiram and the 250 other lay leaders defied and rejected the leadership of Moses. These revolted leaders have a very democratic argument, which is the will of the people must have higher authority than the leadership appointed by God. God answers by kill all the leaders and the followers of these two revolted parties. All those events establish the context for the text in Numbers 17:1-13. In this pericope, God instructs Moses to set up one final test in order to show His approval for A aron’s prietshood. This final test is intended to put an end to the people’s questioning and challenging of the authority of both Aaron and Moses. In this final test, Moses is instructed to take a staff from each tribal leader. The name of each leader is written on his staff. Aaron’s name is inscribed on the staff represents for the Levi tribe. Moses puts all these staves in the Tent of Meeting before the Lord. The next morning, Moses comes to the Tent and the staff of Aaron is sprouted, budded, blossomed and produced ripe almonds. There is something interesting in the way the text describes the staff of Aaron. The text does not simply say the staff of Aaron reaches the final stage of the production cycle and has ripe almond fruit on it. The text lists in det... ...ope that Jesus will come back in the same way He was lifted into heaven (Acts 1:11). The message of this pericope for Christian today is very clear that is honoring your spiritual leaders even when they fall short of fulfilling their callings. God gives salvation universally available for all, but God elects some to save and among whom He saves, He calls a few to lead. There are always failures and corruptions waiting to happen in the ministries of whom God calls to lead, that is inevitable. God wants Christian to honor their spiritual leaders not because who they are but because what they do. A true spiritual leader does two main things: preach the Word of God (Hebrews 13:7) and care for the souls of other Christians (Hebrews 13:17). As long as a spiritual leader commits to do these two things, the church as the God’s people ought to submit to his leadership.

Comparison of the Presentation of Seduction in the Poems To His Coy Mis

Comparison of the Presentation of Seduction in the Poems To His Coy Mistress by Andrew Marvell and The Willing Mistress by Aphra Behn Both Marvell and Behn wrote during the Renaissance period and had different styles. However, they explored similar themes. In 'To His Coy Mistress', Marvell uses a cleverly structured argument called 'syllogism' to persuade his lover to 'seize the day' and make love before their passion fades. In the first section, Marvell speculates how he would adore his mistress. He compliments his mistress saying she deserves such praise. He uses hyperbole to illustrate the extent of his love. He uses many vast geographical and biblical allusions to tell the vastness of his love. The tone in the second section is desolate and threatening. Time is personified to show it's inevitable conclusion - death confronts us all. He uses a blunt reminder that 'times winged chariot' is 'hurrying near'. Threatening images of graves and decay emphasise his point. The imagery becomes morbid and disturbing as he reminds his lover, manipulatively, that death will inevitably destroy her virginity. In the third section of the poem, Marvell draws his triumphant conclusion. His lover is young and beautiful and they desire one another. He focuses on the urgency of seduction. In contrast, Aphra Behn is revolutionary and our expectations are challenged as she writes her willingness to receivevher lover's attention in a female persona. She presents seduction from a woman's point of view. She was one of the first women to write about a woman's sexual feelings in pre-1900 poems. Aphra Behn's humorous poem follows a narrative structure in which ... ... them to consummate their love and savour her 'fleeting youth'. The metaphorical description 'iron gates of life' tells us that life is hard and full of though restrictions that ought to be and can be broken by them. 'Iron gates of life' describes boundaries as barbaric. The way in which he wishes to break such a strong boundary with just their love for each other represents his confidence at the success of his words. I preferred 'To His Coy Mistress' to 'The Willing Mistress' because it had hidden depths and meanings. I liked the way in which the poetic techniques were used to produce such a powerful effect. I also like the way in which the tone changes so often to portray his point. I did like 'The Willing Mistress' because it is playful and humorous but it is only a simple story and not a cryptic piece of poetry.

Microsoft Office

Office Word 2013 Getting Started with Internet Explorer 10 Getting Started with Microsoft Office Powering 201 3 Creating a Worksheet and Charting Data with Microsoft Office Excel 2013 Content and/or context understanding Development Information and Communication Technologies (Sits) for Development CITED Applications in Core Sectors of Development Ethics, Copyright and Intellectual Property Rights This is a Unions signature module, which is important for your qualification, as it orientates you to societal issues. It is set on NSF level 5 – the first higher education level in your degree, diploma or certificate.This is a 12 credit module, which means that an average student will require about 1 20 hours to complete it. You will be exploring the discipline of Computer and Information Sciences, and more specifically, the field of Data Entry and Microcomputer Applications. This module is presented in English only as this is the predominant language in this field of study. 1. 1 Sig nature Modules were specially developed at UNIONS, are taught fully online and have the support of Teaching Assistants to help the students in small groups. PIPE 501 is the Signature Module for the College of Science,Engineering and Technology and as such is meant to represent a particular discipline and distinct character values that the College believes is relevant and important for their graduating students to study. However, the fact that this module forms part of 99 different qualifications, including many students from other colleges, was taken into account in the selection and presentation of content and learning activities offered in this module. JEEPS 501 is one of the largest modules being offered at UNIONS: There were more than 14 500 students registered in each of the first and second semesters Of 2014 for this module.We know 3 that especially when there are so many students, it might feel like you get lost in this crowd. One of the advantages of the Signature Modules is that they are designed so that you work in much smaller groups. As students register for the Signature Modules, you will be divided into small groups of no more than 30 students each, with a Teaching Assistant (TA) – an ‘electronic' tutor – allocated to facilitate the group. This means that the Teaching Assistant will help to guide you through the module, provide you with assistance on your assignments and also mark most of your assignments. Microsoft Office Appreciate the Issues Impacting upon the future development and use of methods In Industry. AD. Discuss professional and ethical Issues relating to information systems development Plagiarism is presenting somebody else's work as your own. It includes: copying information directly from the Web or books without referencing the material; submitting Joint coursework as an Individual effort; copying another student's coursework; stealing or buying coursework from someone else and submitting It as your own work.Suspected plagiarism will be investigated and if found to have occurred will be dealt with according to the procedures set down by the University. D AID material copied or amended from any source (e. G. Internet, books) must be laced in quotation marks and in italics, with a full reference to the source directly underneath the material. Dour work will be submitted for electronic plagiarism checking. Any attempt to bypass our plagiarism detection systems will be treated as a severe A ssessment offence.Dockworkers submission Requirements An electronic copy of your work for this coursework should be fully uploaded by midnight (local time) on the Deadline Date. The last version you upload will be the one that is marked. For this coursework you must submit a single Acrobat PDF document. In general, any text in the document must not be an image (e must not canned) and would normally be generated from other documents (egg MS Office 2007 using â€Å"Save As Ã'› PDF†). For this coursework you must also upload a single ZIP file containing supporting evidence.There are limits on the file size. Make sure that any files you upload are virus-free and not protected by a password otherwise they will be treated as null submissions. Comments on your work will be available from the Coursework page on the Intranet. The grade will be made available In Bannered. You must NOT submit a paper copy of this coursework. Coursework Regulations weeks late that meets the criteria fo r a pass will be treated as a referral. It will be subject to university regulations for referral work.Coursework submitted late without an Extenuating Circumstances claim will receive a ZERO grade. Elf you have extenuating circumstances you may submit your coursework up to two weeks after the published deadline without penalty but this is subject to acceptance of your claim by the School Extenuating Circumstances Panel. If your claim is rejected then you will receive a zero grade for your work. Coursework submitted more than two weeks late will be given feedback but a grade of non-submission will be awarded regardless of any extenuating circumstances. However, if your ExtenuatingCircumstances claim is accepted then the Extenuating Circumstances Panel will recommend to the Progression and Award Board that you be permitted to retake a different item of assessment at a future assessment point. All coursework must be submitted as above. Detailed Specification You must complete this ass ignment using the given case study – The Children Support Agency (CSS) Case Study. Firstly, read the information given in the case study (which is attached to this coursework specification). Then produce all of the deliverables detailed below. Note that the case study contains a lot of information about CSS – read it carefully.

Jack Daniel Market Entry Strategy

Market Entry Strategy for Jack Daniels (Brown-Forman) to Germany Products Being Exported Consumer: Jack Daniels Old #7 Whiskey Industrial: Jack Daniels signature Whiskey Barrels International Business Policy 490 By: Market Entry Strategy for Jack Daniels (Brown-Forman) to Germany Brown-Foreman Company The Brown-Forman company who is the owner of the Jack Daniels brand since 1956 was founded in 1870 by George Gavin Brown, a young pharmaceuticals salesman in Louisville, who had the then-novel idea of selling top-grade whiskey in sealed glass bottles.Since then it has grown into a company that in fiscal 2006 had sales of 2. 4 billion dollars. The Brown family controls more than 70% of the voting shares. â€Å"This isn’t a History Lesson, This is Jack Daniels† â€Å"Was it simply his lucky number? Some say that Jack Daniel had seven girlfriends or the #7 train carried his barrels. Only Mr. Jack knows the real reason. † Jack Daniels was founded in 1863, at age 13 Jack Daniel owned his first whiskey still. The United States licensed its first ever distillery in Lynchburg, Tennessee in 1866. This site is where Jack Daniels whiskey is still produced, today.Jack Daniel’s whiskey has become the top-selling whiskey in the United States due to few safety concerns involved in the distilling process. Also, prioritizing quality was Jack’s other focus, he said, â€Å"Every day we make it, we’ll make it the best we can. † Market Overview Germany is politically as well as economically one of the most important countries in Europe and the European Union. Due to its geographical position, its good infrastructure and its legal certainty, Germany is the first choice for many foreign companies when establishing a Representative Office or a subsidiary for their entry into the European market.The German economy is the world’s fourth largest and accounts for more than one-fifth of the European Union’s Gross Domestic Product. The United States largest European Union trading partner is Germany, also, being the sixth largest market for United States exports. Germany’s economy follows free market principles with a considerable degree of governmental market regulations and generous welfare programs. Germany has a welcoming attitude towards foreign direct investment (FDI). The German market is open for investment in practically all industry sectors, and business activities are free from regulations restricting day-to-day business.German law makes no distinction between Germans and foreign nationals regarding investments or the establishment of companies. The legal framework for FDI in Germany favors the principle of freedom for foreign trade and payment. There are no restrictions or barriers to capital transactions, currency transfers, real estate purchases, repatriation of profits, or access to foreign exchanges. Economic Data Year| Average Unemployment rate| Annual Inflation rate| 2008| 7. 8%| 2. 6% | 2009| 8. 1%| 0. 4%| 2010| 7. 7%| 1. 1%| 2011| 7. 1%| 2,3%| 2012| 6. 7%| 2,1%|Consumer: The largest consumer market in the EU is Germany, with a population of over eighty-two million. Enormous amounts of trade are conducted in Germany. Germany’s geographic location in the middle of the 27-member EU makes Germany a favorable gateway for many US companies to build their global expansion strategy. With Germany being the largest consumer market it gives the opportunity for Jack Daniels to gain a high value in market share. Industrial: A recent study conducted by the American Chamber of Commerce highlights the positive regard, in which the German usiness environment is held by US companies. US companies indicated that for the industrial market, 73 percent of participating American companies named Germany as their first choice for market entry; followed by Eastern Europe (57 percent),and Western Europe (33 percent). This is a good statistic for Jack Daniels because it shows that o ther companies are doing the same which opens up competition and for an easier market entry. Market Challenges The following information must be present on the label: Product type (Trademarks, brand names or fanciful names may not substitute the generic/product name, but may be used in addition to the product name) * List of ingredients proceeded by the word â€Å"Ingredients†; must show all ingredients (including additives) in descending order of weight as recorded at the time of their use in the manufacture and designated by their specific name. In the case of those products that may contain ingredients liable to cause allergies or intolerances, a clear indication should be given on the label by the word â€Å"contains† followed by the name of the ingredient.However, this indication will not be necessary provided the specific name is included in the list of ingredients. * Net quantity in metric units (liter, centiliter, milliliter) * Date of minimum durability not re quired for wine and beverages containing more than 10% alcohol by volume * Special conditions for keeping or use (if applicable) * Name or business name and address of the manufacturer, packager or importer established in the European Union * Country of origin or provenance * Alcohol content for beverages containing more than 1. 2% by volume * Lot identification with the marking preceded by the letter â€Å"L†.REQUIRED DOCUMENTS The following is a list of the documents that are required and/or recommended when importing alcohol beverages into Germany and/or any other EU member state: * Commercial invoice * Customs Value Declaration * Freight Insurance * Freight documents * Customs Import Declaration (SAD form a common import declaration form for all EU Member States; must be drawn up in one of the official languages of the EU) * Packing List * Certificate of Origin * Insurance certificate * Simplified Export Certificate IMPORT PROCEDURES An import declaration is required for goods from third countries such as the U.S. When goods are imported into Germany, it is the responsibility of the importer or his authorized agent to declare them to Customs. A Single Administrative Document or SAD is used for this purpose. This is the approved form for the import declaration process. * The Single Administrative Document (SAD) may be submitted to the Federal Customs Administration, either through physical means or through an electronic declaration. * Goods are released from Customs for â€Å"free circulation† once the pertinent documents have been filed and payment of tariff duties has been completed.After paying the value added tax (VAT) and any other applicable excise duty, goods are also released for consumption and ready to be marketed TAXES/TARIFFS * Value Added Tax (VAT) is an indirect tax on goods and services which is borne by the end consumer and applied to the value added at each stage of the supply chain. * In Germany, it is called Umsatzsteuer. Co nsumer: Germany’s relatively high marginal tax rates and complicated tax laws may constitute an obstacle, although deductions, allowances and write-offs help to move effective tax rates to internationally competitive levels.The Germany industrial market is one of many fluctuations throughout the years. The real German GDP expanded by 1. 7 percent in 2008, after a contraction of 0. 1 percent in 2007. Forecasters predict that the economic growth would slow to 1 percent in 2009. Sluggish consumer demand, weak investment spending and the persistent crisis in the construction sector continue to exert a dampening effect on recovery. The German economy continues to suffer from structural problems, including inflexibility and over-regulation in labor markets, taxation and business establishment, as well as high social insurance costs.This might slow the demand for Jack Daniels number 7 whiskeys due to it being a higher end drink. The German culture might not justify spending the 30 d ollars on a bottle of Jack Daniels when you can get Evan Williams for half the price. Industrial: With the exception of participation in the EU Common Agricultural Policy, Germany presents few formal barriers to U. S. trade or investment. Germany has pressed the new EU Commission to reduce regulatory burdens and promote innovation in order to increase the EU member states’ competitiveness.Germany's government regulation is often complex and may offer a degree of protection to established local suppliers. Safety or environmental standards, not inherently discretionary but always applied, can complicate access to the market for U. S. products. American companies (Jack Daniels) interested in exporting to Germany should make sure they know which standards apply to their product and obtain timely testing, certification (CE), and all the different regulatory compliances. Also the use of free trade zones and bonded warehouses might be a way to cut costs by assembling the barrels the re instead of beforehand.German standards are especially relevant to U. S. exporters because, as EU-wide standards are developed, they are often based on existing German ones. Market Opportunities For companies in the US, the largest EU market to enter is Germany. Germany is an important element to Jack Daniels Old Whiskey #7 and the signature Oak Barrels’ exporting strategy into Europe. With the high costs of doing business in Germany come, high levels of productivity, a first-class infrastructure, quality engineering, highly skilled labor force, and a location at the center of EU.This in turn makes Germany a very appealing country to export Jack Daniels brand into. U. S. Exports and Imports to Germany Year| Exports to Germany| Imports from Germany| Balance| 2008| 54,505. 3| 97,496. 6| ? 42,991. 3| 2009| 43,306. 3| 71,498. 2| ? 28,191. 9| 2010| 48,160. 7| 82,429. 1| ? 34,268. 4| 2011| 40,837. 0| 80,616. 8| ? 39,779. 8| 2012| 44,983. 6| 99,299. 3| -54,315. 7| Between Germany and its eastern European neighbors, the labor cost gap has been significantly reduced. In fact, Germany has gained the labor-cost edge in recent years.Since 2002, wages have risen in most European Union countries, with the growth rate averaging 3. 1 percent. While some countries; particularly those in Eastern Europe experienced a rise of more than seven percent. Germany recorded the lowest labor cost growth within the EU at just 1. 6 percent. This has been another decisive argument in favor of Germany as a premium market entry spot in the European Union Main Exports and Imports by Commodity with Germany 2010 Commodity| Imports from Germany| Exports to Germany| Apparel| USD 115. 6 million| USD 142. 3 million|Chemical goods| USD 7. 1 billion| USD 7. 2 billion| Electric Equipment| USD 9. 5 billion| USD 11. 4 billion| Beverages| USD 611. 9 million| USD 426. 2 million| Machinery| USD 15. 4 billion| USD 6. 8 billion| Cars and car parts| USD 25. 4 billion| USD 5 billion| Consumer: For the consumer product Germany’s excellent workforce is decisive to the country’s high productivity rates. It comprises over 40 million people, making it the largest pool of ready labor in the EU. Germany’s world-class education system ensures that the highest standards are always met.More than 80 percent of the German workforce has received formal vocational training or is in possession of an academic degree. For the productivity rates and workforce size, it shows good potential for Jack Daniels to gain market share and higher employees that will work hard and grow the company to the German standards. Industrial: Industrial market entry is all about efficiency and margins. Germany’s logistics infrastructure is among the best; its companies are also global logistics leaders. In fact, the world’s leading logisticsservices provider is a German company Deutsche Post DHL.Deutsche Bahn operates Europe’s largest rail network and Lufthansa Cargo is one o f the world’s leading global air freight companies. Annual revenues of over EUR 220 billion in 2011 make Germany Europe’s logistics leader. No other EU country comes close to Germany’s market size. This enables transportation of goods and services to be much more efficient, and cost worthy due to convenience. Product Description Consumer: Jack Daniel's Black Label, also known as Old Number 7 or more commonly as JD is one of the best-selling whiskies in the world.Made in the Tennessee Sour Mash style, it is very similar to bourbon with the additional step of dripping the fresh make spirit through a vat of sugar maple charcoal to â€Å"mellow† the whiskey before going into barrel. The result is a smooth, versatile whiskey that is true to its country roots. Whether drinking it neat, on the rocks or in a Jack and Coke or perhaps a Lynchburg Lemonade, Jack Daniels Black Label delivers a consistent, quality product that pleases imbibers around the world. It has been diluted from its original 45 percent alcohol content.Every drop is filtered through sugar maple charcoal in large wooden vats also referred to as sugar mellowing. Industrial: (Jack Daniels Barrels) The Brown-Forman Cooperage is the only barrel making facility exclusive to one distiller. Formerly the Blue Grass Cooperage Company, the cooperage was renamed in 2009 to the Brown-Forman Cooperage. The scale of the facility is massive, including an aging and storage facility for the wood that goes into making the barrels that has over thirty million dollars’ worth of lumber stored in it.Jack Daniel’s barrels are all made from American Oak. Wood is sourced from a number of regions, including the Ozarks, Appalachia, and a â€Å"Northern Region† that includes and surrounds Minnesota. The wood from the various regions is milled and then delivered to the cooperage. Fresh cut oak, or â€Å"green wood,† is 85% water, so to be used for barrels it needs to be drie d and aged. Drying wood too quickly can create splits, cracks, and checks (microscopic cracks) which cause a barrel to leak, so the wood needs to be slowly aged outdoors to abide by the jack standards.Also the barrel can only be used once so the demand is always constant for the American oak wood throughout the world. Fun Fact: In addition to gradually drying out the wood, exposing the wood to the elements also helps determine flavor. Green wood is high in tannic acids (as much as 12%), which translates into the bite you get when drinking the whiskey. When you dry wood outside and it gets drenched with rain and then dried by the sun, this helps reduce and â€Å"tame† the levels of tannic acid which makes for a smoother taste experience.One of the things you realize when reading the steps for a Jack Daniel’s Whiskey Barrel being built is how natural a process it is. While there’s a fair amount of machinery that goes into the process, but the process all is focuse d on shaping and preserving the natural qualities of the wood. â€Å"Each barrel is as individual as one of us,† Jack Daniels always said. But this is why they are in such demand for all the different countries (i. e. Germany) for trying to produce and make the Jack Daniels brand.Brown-Forman announced plans today for a new cooperage to craft barrels in Decatur, Alabama, in order to meet growing worldwide demand for Jack Daniel’s Tennessee Whiskey. Brown-Forman officials said the tremendous growth of the Jack Daniel’s Family of Brands both domestically and internationally necessitated building the new cooperage . Brown-Forman and Jack Daniel’s officials joined with Alabama Governor Robert Bentley in Montgomery, AL, to make the formal announcement today. The Jack Daniel Cooperage is expected to be operational in May 2014, and it will eventually employ approximately 200 workers.It will be the second cooperage owned by Brown-Forman, which operates another fa cility in Louisville, KY, and will double the company’s barrel-making capacity. â€Å"Barrels are more than a container for our whiskey; they’re an important ingredient,† said Jeff Arnett, Jack Daniel’s Master Distiller. â€Å"All of the color of Jack Daniel’s and more than half of our whiskey’s flavor is derived from the barrel. We believe in the importance of the barrel in making our whiskey so much that we are the only major distiller that makes its own barrels. Product PricingConsumer: Jack Daniels Old No 7 goes for roughly $23. 99 per 750ml. This is your average price but since this Whiskey is being exported into Germany the rough price in Euros is 18. 47 with the conversion rate but then you must factor in the fact that alcohol is sold in different amounts in Europe. For 700ml it is 19. 61 euros roughly. So it is cheaper to get whiskey abroad then it is here. The Germany price is also taken into account that their currency is rated di fferent than ours in the fact that their Yen purchases different amounts then the US dollar.Also the prices of alcohol are different from the US in the fact that every country has their own regulations and tax rates. The age of the drinking age is also another factor which might cause the price to be lower due to younger adults usually having less income. Industrial: Most sales forces don't sell in a manner that yields the most profit. Relationships, of course, are important. But to garner the highest price, your sales force needs to confidently produce why your product offers the highest value compared to rivals. Value always doesn't mean lowest price.Instead, it is the offering that provides the best â€Å"deal† (most benefits for the price) for clients. Do to these different factors or pricing the whiskey barrels will be sold at prices compensated by exchange rates and currencies. * US: $160. 00-$200. 00/Per Barrel * Euro: Eu123. 04-Eu153. 80/Per Barrel These prices will a ccount for a 20% profit margin and take care of any costs that are gained through the export process. It makes sure that the company (Jack Daniels) has the right amount of cash coming in so there barrel manufacturing is up to full productivity potential. Product PromotionConsumer: Although, Jack Daniels Old #7 generally meets the criteria as straight bourbon, the company disavows this classification and simply just markets it as a Tennessee Whiskey. Old Senator Roger Motlow, believed in ‘stomach to stomach advertising. ’ â€Å"If you can get them to taste the whiskey, you won’t need any advertising. † Its target audience is mainly AB, male, 34-55; conservative people, with a strong personality based on the sense of effort and a life of tradition and strong values. The Jack Daniels drinker is an anti-conformist consumer, often like music especially rock music or country music especially in the States.Basing on the facts that 55% of whiskey drinkers use bour bon whiskey with a mix and that the majority of the people who mix a whiskey with a Cola or other substances are likely to use it in a bar or a club, assumptions can be made suggesting Jack Daniels drinkers are likely to be slightly younger than other type of whiskey drinkers. Furthermore marketing strategies conducted by Jack Daniel’s in the last five years suggest a reposition of the brand to appeal a younger audience. Sports sponsorship and music-related associations will attract a 24-35 years old type of audience, with an interest to expand the target to a female audience too.Industrial: The most successful market entrants are those that offer innovative products featuring high quality and modern styling (Jack Daniels Whiskey Barrels). Germans are responsive to the innovation and high technology evident in Jack Daniels whiskey barrels. The German market is decentralized and diverse, with interests and tastes differing dramatically from one German state to another. Success ful market strategies take into account regional differences as part of a strong national market presence which Jack Daniels had done very well.The experienced representation is a major asset to any market strategy, given that the primary competitors for most American products are domestic firms with established presences. Jack Daniels can overcome such stiff competition by offering high-quality products, services at competitive prices, and locally based after-sales support. Jack Daniels whiskey barrels are one thing that is unique and that is needed to produce the special Jack Daniels taste. The German culture is one that approves of the brand which also is a huge advantage. Conclusion Consumer: As shown below Jack Daniels is growing worldwide daily.Germany is no exception that it is an important part to conquering the global market for whiskey the fact that they are considered in their own category as Tennessee Whiskey helps because of how their whiskey is processed through the ba rrels is different to other ‘bourbons. ’ They do have a competitive edge in that regard since their product is considered more regal than other brands since they are in a category of their own. Germany is the perfect export country for the Jack Daniels Company and should use the market to their advantage. Industrial: As Jack Daniel's has grown from a U.S. brand to a global one, so the Jack Daniel's marketing team has grown from a small number of people to a global marketing organization. For Jack Daniels whiskey barrels, Germany is politically as well as economically one of the most important countries in Europe and the European Union for the Jack Daniels business. Due to its geographical position, its good infrastructure and its legal certainty Germany should be the first choice for any foreign company when establishing an office or a subsidiary for their entry into the European market. 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